Please read our policies in this area and call MCC if you have any further questions.
Furthermore, please visit, Australian Skills Quality Authority (ASQA) website which contains information about making a compliant which can be found at http://www.asqa.gov.au/complaints/make-a-complaint—domestic-students/make-a-complaint—domestic-students1.html
Please note that ASQA can only deal with complaints that concern:
- the information provided by an RTO about its course/s
- the delivery and assessment of training received
- the qualifications issued or to be issued.